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What is the warranty for my cellular shade?

Levolor Cellular Shades come with a Lifetime Limited warranty.  This warranty is for the original residential retail purchaser as long as the product remains in the original window.

Covered: Lifetime Limited:  Entire product against manufacturing defects

  • 3 Years: Cords
  • 3 Years: Vertical vinyl vanes
  • 5 Years: All fabric

Not Covered: Normal wear and tear

Any product that fails due to:

  • abuse
  • exposure to salt air
  • improper installation
  • accident
  • extraordinary use
  • improper operation
  • alterations
  • improper cleaning
  • misapplication
  • damage from pets/insects
  • improper handling
  • misuse

Any product that, with the passage of time, has:

  • loss of color intensity
  • loss of pleating if product is not held in raised position a portion of the time
  • yellowing or cracking of plastic parts or foam wood product

Any motorized product - Natural wood products that have:

  • variations in color, grain, or texture
  • warping of wood slats in high-humidity areas

Costs associated with:

  • product removal
  • transportation to and from the retailer
  • product remeasure
  • incidental or consequential damages
  • product reinstallation
  • shipping

 

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