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What is the warranty for my cellular shade?
Levolor Cellular Shades come with a Lifetime Limited warranty. This warranty is for the original residential retail purchaser as long as the product remains in the original window.
Covered: Lifetime Limited: Entire product against manufacturing defects
- 3 Years: Cords
- 3 Years: Vertical vinyl vanes
- 5 Years: All fabric
Not Covered: Normal wear and tear
Any product that fails due to:
- abuse
- exposure to salt air
- improper installation
- accident
- extraordinary use
- improper operation
- alterations
- improper cleaning
- misapplication
- damage from pets/insects
- improper handling
- misuse
Any product that, with the passage of time, has:
- loss of color intensity
- loss of pleating if product is not held in raised position a portion of the time
- yellowing or cracking of plastic parts or foam wood product
Any motorized product - Natural wood products that have:
- variations in color, grain, or texture
- warping of wood slats in high-humidity areas
Costs associated with:
- product removal
- transportation to and from the retailer
- product remeasure
- incidental or consequential damages
- product reinstallation
- shipping





