Check Order Status
Checking your online order status is easy. Simply visit the order tracking page (you can even check in-store order status via this link!). Online order tracking will require you to log into your Levolor.com account.
If you choose to view your online order status, you'll see a complete summary of your order as well as estimated ship-dates (if your items haven't yet shipped). Statuses will be provided on an item-by-item basis, meaning some products may ship earlier than other products. Commonly used order status messages are:
- New - We've received your order and are processing it. If you need to cancel your order at this stage, please do so immediately by contacting our customer service department.
- Scheduled for Production - We've validated your order and have scheduled it for manufacturing. If you need to cancel your order at this stage, please do so immediately by contacting our customer service department.
- Partially Shipped - One or more, but not all of your items have shipped on this order. Your order status will indicate which items have shipped along with their tracking numbers. Items that have not yet shipped will have an estimated ship date next to them.
- Shipped - All items on this order have shipped. You will receive an e-mail confirmation upon shipment of any or all items on an order. You may also track your order via the order tracking page.