If you have additional questions not answered here, please contact us at 800-538-6567 (Monday-Friday 8:00 AM to 7:00 PM, Saturday 9:00 AM to 5:30 PM Eastern Time) or via our contact form.
Security & Privacy
The Levolor Online Store follows the industry standard, Secure Sockets Layer protocol, "SSL," for the transfer of data over the internet. When placing an order online, a "key-lock" or "padlock" icon will appear in the corner of your browser window. This icon is your confirmation that SSL has been activated for the transfer of your personal information. A second indication of SSL activiation is that the displayed URL will begin with "https".
Your credit card information is safely encrypted during your online transaction and immediately destroyed after your credit card has been charged (upon shipment of the final item on your order).
Manage Your Account
It's easy to change your account username, password, shipping, and payment information. Click here to view and edit your account information. Any changes that you make will only apply to future orders. To make changes to current orders, please visit our order changing policies.