Frequently Asked Questions

Articles by tag "roller"

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My roller shade is rolling up too quickly – how can I slow it down?

Try these steps to adjust the...

Tags: general roller shade tension

Sep 10, 2015

My roller shade is rolling up too slowly or not rolling up at all - how can I fix this?

If the shade does not rise all...

Tags: general roller shade troubleshooting

Sep 10, 2015

I’d like to order a new shade to fit my existing brackets – what’s the best way to measure?

Measure the barrel length of y...

Tags: measuring instructions roller shade

Sep 10, 2015

Why aren’t brackets included with my roller shade? Can I purchase them separately?

Brackets are not included with...

Tags: mounting brackets roller shade

Sep 10, 2015

The edges of my roller shade are starting to curl – can I fix this?

Occasionally, this may happen...

Tags: general roller shade troubleshooting

Sep 10, 2015

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