Frequently Asked Questions

Articles by tag "customer service"

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What information will Customer Service need if I call regarding my blind / shade?

Before calling, write down the...

Tags: blind customer service general shade

Sep 10, 2015

How can I get a repair for a stock Levolor blind purchased at Lowe’s?

Please contact customer servic...

Tags: blind customer service general shade warranty

Sep 10, 2015

What do I do if I receive a broken blind/shade?

If this was a blind/shade purc...

Tags: blind broken customer service shade

Sep 10, 2015

What kind of warranty coverage do I have for older blinds or shades?

If your shade or blind was pur...

Tags: blind customer service general shade warranty

Sep 10, 2015

How do I adjust cellular shades that are creeping up from the bottom?

To correct this issue, look in...

Tags: cellular creeping customer service shade

Sep 10, 2015

How do I adjust cellular shades that are sagging?

This issue will require repair...

Tags: cellular customer service sagging shade

Sep 10, 2015

How do I adjust cellular shades so they operate more smoothly?

To correct this issue, look in...

Tags: cellular customer service shade

Sep 10, 2015

What do I do if my cordless cellular shade is too long?

Your shade should be 1" to 1 1...

Tags: cellular cordless customer service shade

Sep 10, 2015

What do I do if my cordless cellular shade will not lift?

This may happen if shades are...

Tags: cellular cordless customer service shade

Sep 10, 2015

What do I do if the slats will not tilt or turn on my metal blind?

It’s possible to continue turn...

Tags: blind customer service metal troubleshooting

Sep 10, 2015

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