Frequently Asked Questions

Why is my wood blind raising unevenly?

If your blind is not going up evenly, first check to see that all cords are untangled. Next, lower the blind and gently pull on the left, right and center of the bottom rail. "Tug" slightly on pull cords, but do not raise blind. This will ensure all cord slack is removed. Now, raise the blind and be sure to pull with all cords evenly. If your blind is still raising unevenly, please contact customer service for a return authorization number and repair cost or warranty coverage.
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