Frequently Asked Questions

What do I do if my cordless cellular shade will not lift?

This may happen if shades are left in a lowered position for an extended period of time. To fix, fully lower the shade then gently pull down on the bottom rail to re-engage and reset the cordless spring motor. Repeat as needed until shade lifts. If you are still having difficulty, then the shade may need to be repaired. Contact customer service for assistance.
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